Service department is great, never had a problem of getting an appointment when I need one.
We purchased a 2015 mustang convertible. They worked magic to make this car look great. We live a couple hours away, so sales and service worked hard to make everything happen. I have purchased many cars throughout the years, this was nicest dealership I have ever worked with.
I bought a 2017 Chevy Malibu from the Troy store!!!Greg and Kenny both were amazing Greg worked so hard to get me into my beautiful new car. Thank you so much. I highly recommend these people they literally go the extra mile! Thank you guys I'll be back
Very friendly salesmen very easy to talk to . They know the business very well and did everything they could do to sell me my new car. Would recommend the dealership to anyone looking to buy a vehicle
Thank you Maria for your professionalism, knowledge and always being so polite. I SO APPRECIATE YOU ; Gary in service thank you so kindly for your help,professionalism, and I so appreciate your excellants in your job thank you.
I've been carshopping off and on for about a year. I bought a Traverse. David and Greg were excellent! Greg was honest and told me there was an appointment already booked to sell it --- that person chose not to purchase and he called me back. More than a salesman, honoring committment --- that's so refreshing! David met me by the vehicle and was helpful and easy to talk to --- not pushy, but upbeat and happy....again, so refreshing. The whole experience there was better than I could have asked for. Thank you -- all of you.
just bought a Corvette 4/1/21. The Troy store. Super honest and nice guys. Flew in from Ohio and they picked us up. Thanks
What a difference from the ‘Big city dealerships!’ Walked in on a Saturday to check out one of the pre-owned cars on the lot and was given all the time in the world to go over it out and test drive it. Not a drop of pressure or the typical “hovering over your shoulder” that you usually find at the dealer. Less than an hour later, we struck a deal and I was on my way in record time without being passed over to Finance, then Service, then back to the Sales Manager. It was truly the smoothest car transaction ...
David made the buying process so easy. He is friendly and honest and went the extra mile by offering to assist with facilitating g any future warranty service. Gregg in finance was fantastic and got me an interest rate better than what I had qualified for online. Go see these “Friendly” folks when you are ready to buy. You will be glad you did!
The Best buying experience I've ever had. "Friendly' is the appropriate name for this dealership. I notified them when I was arriving from an out-of-town 4 hour trip, and someone was there to greet me in the parking lot. The car was clean and ready to be shown. After test driving the car and some conversation, it took very little time to negotiate an acceptable price for the car, warranty, improvements and service. They even delivered the cart o me for NO additional charge; and got me better financing APR that i could get with my own CU. They ...
Friendly helpful people!! Never pressured me and took the time to help me with all my questions. I would highly recommend buying your next vehicle from them!!!
My husband and I purchased a 2018 Buick Enclave from Friendly Chevrolet Buick. This was our first time purchasing a used vehicle, sight unseen. Nathan set our minds at ease and assured us that everything would be to our satisfaction, and it was! He gave us the information we wanted on the vehicle, answered all our questions, and we are now the proud owners of a beautiful 2018 Enclave. Would not hesitate to purchase from this dealership again!
Fair price and extremely friendly staff--the name of the dealership doesn't lie! The whole buying process was efficient and the staff went out of their way to make sure we were completely satisfied. I highly recommend this dealership when you're shopping for a car.
We had the best buying experience with friendly Cheverolet! Wesley and Nathan were so willing to help in every way they could think of. We had a very pleasant experience and not once did we feel uncomfortable during the purchase. They went above and beyond on getting the deal done even when I had a family emergency that slowed the process. Thank you for caring about customers like us and not just making a sale. You folks are truly a positive truck buying experience. I highly recommended your dealership.
Had a quick and easy buying experience purchasing a beautiful Lexus that fit exactly what I was looking for. The staff was helpful, quick to respond and easy to negotiate with. I was in and out in under an hour with no issues. Definitely recommend them for anyone looking for a reliable used car. The free power train warranty they offer was also a nice touch .
This was the best experience in customer service, car price verses value at any dealership I have ever had the horror of dealing with. Amazing!!!!
Can not say enough good things about our car buying experience. Maverick and Nathan were extremely professional and helpful throughout the process. The price was more than fair, the condition of the used vehicle was better than expected, and we felt they truly appreciated and valued us as customers. My wife and I were both extremely impressed and thankful for the great service we received! Would highly recommend these guys and this dealership and will definitely buy from them in the future!
There are so many idiots that report negative experiences, not just here with Friendly Chevy but all over the internet. The major problem is, the idiots don't realize what power the reviews have and more than likely don't care either. I've read up and down this list of reviews, focusing on the negatives and low star ratings. I see so many ignorant, illiterate people ranting, raving and ruining one of the finest dealerships in the countries reputation over temper-tantrums and misunderstood complexities within contracts or plain personal distinguishing, whereas the professionals at Friendly won't tolerate abuse, ...
I would like to give a big thank you to salesman Wesley King for providing me with the best new car experience I have ever had. It was literally the smoothest process by far. All my questions were answered and explained in detail. I walked in to this dealership with immediate needs and was giving the best experience. With the professionalism and dedication that was bestowed upon me and my family I would highly recommend to any and all to experience what this dealership can offer. I truly feel as if Wesley King went above and beyond to provide me ...
Was in the market for a nice low miles used car. Got in contact with Justin Myrick at the Troy dealership and he had a couple options that fit my needs. Went and test drove a couple vehicles and found the one i liked it was just a little out of my budget. Went home and did some research and talked to Justin a little more and realized he had the best deal on that vehicle around. Went back a couple days later and purchased the vehicle. Justin is very knowledgeable and very helpful in the car buying process. This ...
I knew no one at this dealership before making an inquiry on a used 2005 Chevrolet Suburban offered for sale on autotrader. I've never had such a terrific transaction and accurately described vehicle as i had with Friendly Chev, Jeff Alspaugh in particular. I am so pleased that the vehicle i bought and they shipped to me was even better than I expected. Every time I am looking for another vehicle, i will start with this dealership. john skalet, Denver, CO
The customer service at Friendly Chevrolet and Buick was amazing because I told them exactly what I needed and that's what they gave me. Everyone there was very nice which helped make it a wonderful experience for me. You can't beat the prices at Friendly! I'm so happy with the car I've purchased from Friendly and when I need a new one that's where I will go. I would recommend Friendly Chevrolet and Buick to EVERYONE!